Create articles with custom template fields and sections

• ✓Create articles with custom template fields
• ✓Define templates: text, textarea, select, richtext

2-stage review process with feedback and metrics

• ✓2-stage review: internal → external
• ✓Approve articles with comments

Full-text search with category filtering for all users

• ✓Full-text search across all article fields
• ✓Category tree with article counts

Employees create drafts and submit for review

• ✓Employees create article drafts
• ✓Submit drafts for review

Organize articles with template-based categories

Control who sees each article by status

Complete change tracking for every article

Link articles to tasks for contextual help