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My Submissions

Track the status of your knowledge base article submissions.

5

Total

2

Pending

1

Changes

2

Published

5 submissions

Pending Review

🔒

Creating Your First Account

🔒 Awaiting internal review
Getting Started

Symptoms

User cannot create a new account or gets stuck on registration screen.

Purpose

Guide new users through the account creation process from start to finish.

Click to select

Published

🌍

Understanding the Dashboard Layout

🌍 External
Getting Started

Symptoms

Users feel overwhelmed by the dashboard or cannot find key features.

Purpose

Explain the main dashboard components and navigation structure.

Click to select

Published

✅

Setting Up Your Profile

✅ Internal
Getting Started

Symptoms

Profile picture not uploading or personal information not saving.

Purpose

Help users complete their profile setup including photo, bio, and contact inform...

Click to select

Pending Review

🌐

Configuring Notification Preferences

🌐 Awaiting external review
Getting Started

Symptoms

Receiving too many or too few notifications.

Purpose

Guide users through customizing email, push, and in-app notification settings.

Click to select

Needs Changes

🔧

Customizing Workspace Views

🔧 Work in progress
Product Features

Reviewer Feedback (2/20/2024):

Needs major updates

Symptoms

Unable to save custom view layouts or views resetting.

Purpose

Explain how to create and save personalized workspace layouts.

Click to select