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Company Tasks
Manage and track all company tasks with powerful filtering and organization
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Software Installation Issue
Assist user with installing the new CRM software
Open
Waiting on Customer • Severity Level 2
John Doe
Customer: Alice SmithQueue: Technical Support
Product Inquiry
No articles
No date set
Created: Aug 15, 2023
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CRM UI Enhancement
Improve the user interface for the CRM system
Open
Needs Assignment • Severity Level 3
Jane Smith
Customer: Bob JohnsonQueue: Billing & Accounts
Pricing Request
Technical Issue
No articles
No date set
Created: Sep 1, 2023
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Network Troubleshooting
Diagnose and fix connectivity issues in the local network en...
In Progress
Testing • Severity Level 1
Michael Johnson, Sarah Williams
Customer: Charlie BrownQueue: Technical Support
Billing Question
No articles
No date set
Created: Sep 10, 2023
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Ongoing Patching for Known Bugs
Deploy and verify patches for recurring software bugs affect...
Closed
Completed • Severity Level 4
John Doe, Jane Smith
Customer: Alice SmithQueue: Technical Support
No topics
No articles
No date set
Created: Oct 5, 2023
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Critical Security Vulnerability
URGENT: Security breach detected, immediate action required
Open
Waiting for Approval • Severity Level 1
Unassigned
Customer: Diana MillerQueue: Technical Support
Technical Issue
No articles
No date set
Created: Jan 15, 2024
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Server Migration Planning
Plan and coordinate server migration to new data center
Pending
Waiting for Resources • Severity Level 2
Unassigned
Customer: Edward WilsonQueue: Technical Support
Product Inquiry
Billing Question
No articles
No date set
Created: Jan 10, 2024
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Database Performance Issues
Database queries running slow, affecting customer experience
In Progress
Active Development • Severity Level 1
John Doe
Customer: Frank DavisQueue: Technical Support
Technical Issue
No articles
No date set
Created: Jan 12, 2024
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New Employee Onboarding System
Setup accounts and access for new team member
Open
Needs Assignment • Severity Level 3
Unassigned
Customer: Grace TaylorQueue: Technical Support
Account Setup
No articles
No date set
Created: Jan 8, 2024
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API Rate Limiting Implementation
Implement rate limiting for API endpoints to prevent abuse
In Progress
Code Review • Severity Level 2
Michael Johnson
Customer: Bob JohnsonQueue: Technical Support
Product Inquiry
No articles
No date set
Created: Jan 18, 2024
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Documentation Update
Update API documentation with latest changes and examples
Closed
Resolved • Severity Level 3
David Brown
Customer: NoneQueue: Billing & Accounts
Pricing Request
No articles
No date set
Created: Jan 20, 2024
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Task
Case Status
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Topics
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Dates
Software Installation Issue
Assist user with installing the new CRM software
Open
Waiting on Customer • Severity Level 2
John Doe
Customer: Alice SmithQueue: Technical Support
Product Inquiry
No articles
No date set
Created: Aug 15, 2023
CRM UI Enhancement
Improve the user interface for the CRM system
Open
Needs Assignment • Severity Level 3
Jane Smith
Customer: Bob JohnsonQueue: Billing & Accounts
Pricing Request
Technical Issue
No articles
No date set
Created: Sep 1, 2023
Network Troubleshooting
Diagnose and fix connectivity issues in the local network en...
In Progress
Testing • Severity Level 1
Michael Johnson, Sarah Williams
Customer: Charlie BrownQueue: Technical Support
Billing Question
No articles
No date set
Created: Sep 10, 2023
Ongoing Patching for Known Bugs
Deploy and verify patches for recurring software bugs affect...
Closed
Completed • Severity Level 4
John Doe, Jane Smith
Customer: Alice SmithQueue: Technical Support
No topics
No articles
No date set
Created: Oct 5, 2023
Critical Security Vulnerability
URGENT: Security breach detected, immediate action required
Open
Waiting for Approval • Severity Level 1
Unassigned
Customer: Diana MillerQueue: Technical Support
Technical Issue
No articles
No date set
Created: Jan 15, 2024
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1-5 of 40