Users feel overwhelmed by the dashboard or cannot find key features.

Explain the main dashboard components and navigation structure.

Profile picture not uploading or personal information not saving.

Help users complete their profile setup including photo, bio, and contact inform...

Team invitations not being received or invitation links expired.

Explain how to invite colleagues and manage pending invitations.

Search results too broad or not finding expected items.

Teach users how to use advanced search filters for precise results.

Cannot generate reports with desired metrics or format.

Guide users through the custom report builder interface.

Export button not working or exported file is corrupted.

Show users how to export data in various formats including Excel, CSV, and PDF.

Bulk edit option not available or changes not saving.

Demonstrate how to edit multiple records simultaneously.

Cannot login, password not accepted, or reset email not received.

Help users resolve common authentication problems.

Pages loading slowly, timeouts, or browser freezing.

Diagnose and resolve platform performance issues.

Files not uploading, upload stalling at certain percentage, or error messages.

Troubleshoot file upload problems across the platform.

Data disappeared, accidentally deleted records, or cannot find previous work.

Explain data recovery options and prevention measures.

Cannot create tasks, tasks not appearing in list, or assignee not notified.

Step-by-step guide for task creation and management.